Mobile / Live
okbojee takes your account data seriously — this policy explains what we collect, why we collect it, and what choices you have over your own records. Access to our platform depends on your local law and eligible regions in Bangladesh.
When you open an account with us, we collect the information needed to operate it: your name, contact details, login credentials and the transaction records associated with your wallet activity — including deposits and withdrawals made through Nagad, Rocket and other supported local payment methods. We collect this data to verify your identity, process your requests and keep your account running correctly. We also record device and browser session data when you access our platform via mobile or desktop, primarily to detect unusual access patterns and protect your account from unauthorised use. We do not sell your personal data to third parties. We share information only where required to process a transaction, respond to a lawful request, or maintain platform security. Payment records linked to Nagad or Rocket transactions are retained for as long as required by applicable financial record-keeping standards and our own operational needs. You may request a summary of the data we hold on your account by writing to our published support address. This policy applies to all account holders in Bangladesh, subject to local law and eligible regions.
This policy governs the data we handle directly as okbojee. It does not extend to third-party services you access through links on our platform, nor does it cover payment processors operating their own separate privacy frameworks. Understanding the boundary helps you know exactly where our obligations start and stop.
All login, session and identity data collected when you access your okbojee account is covered by this policy. This includes registration details, password resets and any verification steps completed inside your account area.
Transaction records for deposits and withdrawals processed through your account wallet are covered here. Note that Nagad, Rocket and other payment providers also operate their own separate data policies for activity on their own platforms.
Your browsing behaviour on our platform — pages visited, games opened, session duration — falls within this policy. We use this data for platform operation and security purposes, not for sale or unrelated marketing.
External links, game studios and payment gateways that operate outside the okbojee platform are not covered by this policy. Each third party holds its own data terms, which we encourage you to check directly before sharing information with them.
You have real, actionable choices over the data we hold. If you want to review what we have on your account, you can send a written request to our support address and we will share a summary of your personal records. If any detail is incorrect — your contact information, linked wallet details or account name — you can ask us to correct it and we will confirm the change once verified. You also have the right to ask what categories of data we hold and for what purpose. For any question about how your Nagad or Rocket payment records are stored, or how your login history is used, our support team is the right starting point. We aim to respond to data requests clearly and without delay, though response times depend on the nature and volume of requests at the time.
Write to our published support address to request a summary of the personal and payment data we hold on your account. We will confirm receipt and share the summary in a structured format.
If any stored detail is wrong — contact information, linked wallet or account name — raise a correction request through our support route. We verify and update confirmed corrections promptly.
You can ask us at any time why a specific category of your data is held and how it is used. We will answer in plain terms, referencing the relevant section of this policy where it applies.
For questions specific to how Nagad or Rocket payment records are stored or retained, contact support directly. We can explain the retention basis and confirm what is held against your account wallet.
If you have a question about this privacy policy, want to make a data request, or need to correct information held on your account, our support team is the right place to start. Use only the contact routes published on the okbojee platform — we do not operate channels outside those listed here. Availability may vary depending on your local law and eligible region.
Open your account and use the live chat widget to raise a data question or request a record summary. Available through the published support section inside your account area.
Send a written data request or correction query to the email address listed in our published contact page. Include your account reference so we can locate your records without delay.
Our help centre contains published answers to common privacy questions, including how payment records such as Nagad and Rocket transactions are handled and how long they are retained.
Our approach to data handling is shaped around what your account actually needs — nothing more. We keep retention periods to the minimum required for financial record-keeping and platform security, and we do not hold data for purposes unrelated to your account activity. Cookies are used to maintain your logged-in session and track basic navigation so our platform runs correctly on mobile and desktop. We do not use tracking cookies for cross-site advertising. If you want to understand what cookies are active during your session, this is described in the cookies section of the full policy available on our platform.
We use session cookies to keep you logged in and to remember your account state between pages. No cross-site advertising trackers are placed on your device from our platform. You can review active cookies through your browser settings at any time.
Login data and payment wallet details are stored with access controls that limit who inside our team can view them. Any access to your records for support purposes is logged internally for accountability.
Payment records — including those linked to Nagad and Rocket — are kept for the period required by applicable financial standards. Account data not tied to financial activity is reviewed and cleared on a rolling basis.
When we update this policy, the revised version is published on this page with a clear note at the top. Continued use of your account after a policy change indicates you have read the updated terms.
These are the questions we receive most often about how we handle account data, payment records and your rights under this policy. If your question is not answered here, contact our support team directly through the published routes in your account area.
We collect your name, contact details, login credentials and the information needed to verify your identity. Once you start transacting, payment records linked to your account wallet — including Nagad and Rocket activity — are also stored against your account profile.
Payment records are retained for the period required by applicable financial record-keeping standards. The exact duration depends on the transaction type and the requirements in force at the time. You can ask our support team for the specific retention period that applies to your account.
You can submit a deletion or data-removal request through our published support channels. We will review your request and confirm what can be removed. Some records — particularly payment history — may need to be retained for legal or financial compliance reasons before full deletion is possible.
We share your data only where necessary: to process a payment through a supported gateway like Nagad or Rocket, to respond to a lawful request, or to maintain platform security. We do not sell your personal data or share it for unrelated commercial purposes.
Contact our support team via live chat or the email address published on our contact page. Tell us which detail is incorrect and what the correct information should be. We will verify the change and confirm once it has been updated on your account.
This policy applies to your okbojee account regardless of where you access it. However, your ability to use the platform at all depends on your local law and eligible regions. If access is not permitted in your location, this policy still governs the data we already hold on your account.